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Luke Dacey · Hands-on design leader · Dubai

I lead design orgs that turnambiguity into productsused by 70M+ people.

VP of Design at Casim. Previously Head of Product Design at Careem.

Luke Dacey
I ship products and lead transformations. Never stepping away from hands‑on delivery.

Patterns

Different industries, the same challenges, surfacing again and again.

Digital payments Marketplaces Mobility Fintech Enterprise Government AI systems Public services
01

Design is brought
in too late

02

Ownership is unclear,
so decisions drift

03

Teams scale faster
than their structure

04

AI is introduced,
not integrated

Featured work

Solving the challenges. Delivering results.

Casim · AI-native · 0 to 1

The ambition was clear.
The product direction wasn't.

4 weeks to 5 days

Concept to production time, using AI
See the full story
Casim platform on tablet screens

Careem · Head of Product Design · 40+ designers

40+ designers across 10 verticals,
shipping fast with no shared direction.

-24 to +78

Employee NPS improvement
See the full story
Careem super-app screens across verticals

Careem · Head of Design, Rides · 10 markets

A core product at scale, where broken
flows cost users and revenue.

12%

Increase in rides completion
See the full story
Careem Rides app screens

The AA · Head of UX · 14M+ users

Legacy services, built without
a shared product model.

27%

Increase in bookings in app
See the full story
The AA vehicle health app screens

90POE · Design Manager/PM · Product transformation

The vessel generated the data.
The business could barely see it.

4 min

Typical noon reporting, down from 2.5 hours
See the full story
OpenOcean voyage reporting platform
AI operating system interface, currently in testing
Demo coming soon

Currently building

New venture

An AI-native operating system
for product delivery.

"The highest-performing organisations won't have more AI. They'll have better judgement."

Agentic workflows that turn everything your organisation knows into faster decisions, stronger alignment and confident execution. Surfacing contradictions and opportunities - cutting rework and execution risk across the product lifecycle.

From those who were there

"Luke is the kind of leader who always raises the bar for quality, for accountability and for the culture of the team"

Linden Dance - Head of Design System, Careem

"Luke's leadership was pivotal to the success of our projects. Luke combines strategic thinking with a deep sense of empathy"

Samantha Hamadeh - Product Marketing Lead, Careem

"His ability to balance hands-on execution with big-picture thinking makes him an invaluable example in any team"

Nadia Roeleveld - Product Designer, Koos